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XIV EVENTS SERVICE

1. Cupid Guarantee

Cupid guarantees that you will meet someone you would like to see again at each PAID Cupid event. If you do not meet someone you would like to see again you can come to another Cupid event free of charge.

The guarantee only offers free tickets to events you have not already booked for. We will not refund tickets already booked for future events under the guarantee. If you tick anyone you have met at a Cupid event you have indicated that you would like to see someone again and therefore do not qualify for a free ticket to a future event.

If you are using the guarantee on a ticket that you bought for a discounted price, you must pay the balance when claiming the guarantee. For example, if you purchase a ticket for the discounted price of £14.95 and then wish to claim a guarantee and use it on an event which is £23.95, you must pay the £9. If you wanted to book another event which was £14.95 that would be no problem.

The guarantee is also limited to one free ticket per paid for ticket. The guarantee may not be rolled over. If you claim your guarantee and then do not tick anyone again at your free event, you may not claim another guarantee.

To qualify for a free ticket under the guarantee you must take part in the whole event. If you leave early or choose not to take part you do not qualify.

The Cupid guarantee does not apply to special bigger ticket events such as days and evenings out (punting, walks, wine tasting, bowling etc) or to Cupid Lock and Key Parties or Cupid Balls. Guarantees may not be used to book these special events. The Cupid guarantee remains valid for three months from the date of the original event. For Elite and Super Elite events, the value of the guarantee is limited to a ticket to a normal speed dating event (i.e. not exceeding £23.95). If purchasing a ticket to an Elite or Super elite event with a guarantee, you must pay the difference in price. The guarantee also does not apply to complimentary tickets.